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IPEM Journals/Management/Vol. 19

Influence of social media on consumer buying behavior

Er. Shubham, Dr. Supriti Agrawal, Dr. Meenakshi Tyagi

Vol. 19, Issue 1 (2025)Pages 111-123Published 2025-06-30DOI 10.61691/IPEM_Mgmt.19.2025.111-123

Abstract

In an era defined by rapid technological advancements, social media has emerged as an influential force shaping consumer behavior across industries. Platforms such as Facebook, Instagram, Twitter, and others have evolved beyond simple networking sites to become powerful tools that inform, persuade, and even transform how consumers make purchasing decisions. This research paper investigates the multifaceted influence of social media on consumer buying behavior, focusing specifically on the fashion retail sector. It seeks to unravel the dynamics behind how consumers interact with brands online, the psychological triggers involved, and how demographic factors such as age, gender, and economic status impact these interactions. The study further explores how consumer trust, engagement with brand content, peer influence, and targeted advertising play roles in the decision- making process. Social media has created a new form of digital word-of-mouth where customer reviews, influencer recommendations, and user-generated content heavily influence buying choices. Unlike traditional advertising, consumers now trust peer opinions and authentic user experiences more than direct brand messages. This shift has given consumers more control over how products are perceived in the market. The study focuses on expensive or luxury fashion purchases, where buyers typically spend more time researching before making decisions. Social media makes this research process easier by providing instant access to reviews, comparisons, and visual content. Personalized advertisements that appear in users’ feeds based on their browsing habits also play a

Keywords

  • Social Media Marketing
  • Consumer Buying Behavior
  • Decision-Making Process

How to cite

20. Alalwan, A. A., Rana, N. P., Dwivedi, Y. K., & Algharabat, R. (2017). Social media in marketing: A review and analysis of the existing literature. Telematics and Informatics, 34(7), 1177–1190. https://doi.org/10.1016/j.tele.2017.05.008

Influence of social media on consumer buying behavior | IPEM Journals